YouTube's Great User Feedback

Giving users feedback is one of the most important things to get right if you want to have a successful website or application. Today I uploaded my first video to YouTube and was more than impressed with the multiple forms of feedback I was receiving. There was never a point when I felt lost, out of control, or confused about what was happening, how it was happening, and how long it would take. My experience was a reminder that good sites help you to complete a task as simply as possible while being easy to use.

Here is my quick 3 minute review of the process